Refund Policy
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- Refund Policy
At Insurance Solution Services (“we,” “us,” or “our”), transparency is our priority. This Refund Policy explains our policies regarding refunds for any services or payments made through our website.
1. Our Service Is Free for You
Important: Insurance Solution Services is a free insurance comparison and referral platform. We do not charge you any fees to:
Compare insurance plans (health, home, vehicle, business, travel)
Request quotes from multiple carriers
Connect you with insurance agents or carriers
Use our tools, calculators, or resources
Because our service is free to users, there are no fees to refund directly to us.
2. Payments to Insurance Carriers
When you purchase an insurance policy through a carrier or agent found on our site, any payments, premiums, deductibles, or deposits are paid directly to the insurance carrier — not to Insurance Solution Services.
Therefore:
We cannot issue refunds for payments made to third-party insurance carriers.
Any refund requests for premiums, overpayments, cancellations, or billing errors must be handled directly with your insurance carrier according to their refund policy.
3. Insurance Carrier Refund Policies
Each insurance carrier has its own refund rules. Common scenarios include:
| Situation | Typical Carrier Policy |
|---|---|
| Cancellation within “free look” period (usually 10–30 days) | Full refund of premium |
| Cancellation after free look period | Prorated refund or no refund |
| Overpayment or billing error | Refund issued by carrier |
Please review your policy documents or contact your carrier directly for their specific refund terms.
4. Situations Where a Refund May Apply (From Us)
The only scenario where you might receive a refund from us is if:
You were incorrectly charged a fee by Insurance Solution Services (which should never happen, as we do not charge users).
A technical error caused a duplicate or unauthorized transaction through our systems.
In such rare cases, please contact us immediately, and we will investigate and issue a full refund within 5–7 business days.
5. How to Request a Refund (From Us)
If you believe you are entitled to a refund from Insurance Solution Services:
Contact us at: info@insurancesolutionservices.online
Provide your full name, email address, and details of the charge
Include any relevant screenshots or transaction IDs
We will respond within 3 business days.
6. No Refunds for Quote or Comparison Services
Our quote comparison and referral services are provided free of charge. You are never billed for:
Receiving a quote
Comparing plans
Speaking with an agent through our referral
Therefore, no refunds are applicable for these services.
7. Disputes with Insurance Carriers
If you have a dispute regarding a premium payment, cancellation fee, or refund from an insurance carrier:
Contact the carrier directly using the phone number on your policy documents.
If you need assistance locating your carrier’s contact information, we are happy to help — just email us.
Insurance Solution Services is not responsible for carrier refund decisions.
8. Changes to This Policy
We may update this Refund Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Refund Policy, please contact us: